Customer Service Desk

The Library can provide quick answers to short questions, or direct your research for longer questions. Trained staff can help you use a wide variety or reference materials, both print and electronic. We are available in person at the Library’s main floor Customer Service Desk.

This service is provided for residents of Floyd County and areas covered by contracts of reciprocal service. If you live outside our service area we can answer only those questions which pertain to New Albany or Floyd County, Indiana. There is a fee per page for materials photocopied and mailed by staff at the New Albany-Floyd County Public Library. We will inform you of the number of pages and the cost for the copies before they are sent to you. We will provide short, factual answers to questions and/or suggest search strategies; however, staff limitations prevent us from doing extensive research or providing lengthy book lists.

Digital Music & E-Books

Computer Classes

The library offers free, introductory computer classes to the public on Tuesday and Thursday evening, and one Saturday.

All computer classes are held in the Computer Lab located on the lower level foyer by the back door. Due to limited space, advanced registration is required. You will also need a flash drive for the classes, although you can use the same drive for all classes.

View Schedule

Job Center

This area contains resume, career-related and job-seeking materials, as well as four dedicated computers. These computers have extended time limits that will allow job-seekers to check online job sites, fill out online applications and unemployment vouchers, or create resumes.

More Information

Adult Literacy Connections

We provide:

  • One-on-one instruction in reading, writing, and math for adults 18 and older
  • Individualized lesson plans
  • Skilled, caring tutors
  • Materials and workbooks
  • Confidentiality
  • Hope and success
More Information

Research & Databases

Whether you need to do research or school or work, or simply want to explore a topic of interest, the Library has a variety of databases that you can use.

Database topics include:

  • Academic Research
  • Auto & Engines
  • Job & Business
  • Genealogy
  • Health & Medicine
  • Hobbies & Crafts
  • Home Improvement
  • Kids & Teens
  • Language
  • Legal Forms
  • Online Classes
  • Reading Recommendations
View Research & Databases Page